Companies are more aware than ever that business agility is essential to their survival. With remote work becoming a way of life for so many of us, across so many industries and geographies, the need for truly resilient, flexible, secure, and robust work-at-home solutions has never been greater.
Leading the “work from anywhere” revolution
Teleperformance’s smart-shoring models are changing the way companies serve customers. Cloudshoring complements onshore, nearshore, and offshore strategies to achieve an optimal balance between Resilience, Efficiency, and Cultural Proximity.
The Cloud Campus hub accelerates performance by leveraging experience, leadership, and governance while centralizing best practices and expertise.
Meet our Cloud Campus hubs by taking a 360° virtual tour!
Food delivery giant, Grubhub, moved its entire CX workforce to a traditional work-at-home environment during the crisis and experienced KPI improvements across the board. They decided to remain remote and are excited to advance to a more efficient and effective Cloud Campus model as they evolve to meet future demands.
WISH, a US-based online marketplace, had implemented Cloud Campus before the global pandemic. As a result, they were able to transition 80% of their full workforce to work-at-home in under one day when the crisis hit without experiencing any CX disruptions.
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