Teleperformance management follows a set of policies that cover a range of issues that are important to employees, customers, and our corporate partners.
Teleperformance adheres to the U.N. Global Compact, a United Nations initiative created to encourage companies to adopt a socially responsible attitude by committing to promote principles relating to human rights, international labor standards and anti-corruption, and to integrate those principles into their practices.
The objectives of this Code are to define the rules, conduct, actions, behavior and relationship that we shall adopt.
Teleperformance provides an integrated range of business functions, customer channels and contact media.
This policy expresses the strong commitment of Teleperformance Group to respect
and protect your privacy and Personal data, whether you are part of our employees, suppliers, customers, business partners, Clients or their respective end customers.
The aim of Health and Safety (“H&S”) in the workplace is to reduce the risk of our employees being harmed by work and to diminish work-related illness by providing a safe working environment.
As a signatory of the United Nations Global Compact, Teleperformance respects and supports human rights throughout its operations and business activities and is committed to avoid complicity in human rights abuse.
This policy sets the global standards and expectations as to how we and our suppliers conduct ourselves. The policy includes a set of guidelines.
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The purpose of this Diversity & Inclusion Policy is to provide guidelines to ensure that the companies of Teleperformance Group implement and enforce policies and procedures that effectuate their commitment to equal employment opportunities, nondiscrimination, diversity and inclusion, and, where applicable, affirmative action programs for all candidates and employees, as well as equal employment advancement opportunities for employees.
This Global Ethics Hotline Policy applies to the Teleperformance group of companies, subject to specific terms and provisions described in any addenda approved for a particular country due to applicable local laws and regulations.
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