At Teleperformance, we take responsibility for the social and environmental impacts of our business operations. Hence, we are fully committed to reducing our carbon footprint, donating to social causes, attending volunteer events, and carrying out ethical labor practices. We do our best to be part of the change we wish to see in the world through our Corporate Social Responsibility programs.
It is our commitment to minimize negative environmental impacts by acting in a sustainable manner to ensure future generations have the ability to meet their own needs. Citizen of the Planet (COTP) is a global corporate initiative implemented in 2008, aimed at ensuring that Teleperformance operates in an environmentally friendly and responsible manner.
In a combined effort, we commit to helping our planet by improving facilities to create sustainable sites (i.e., water, paper, and other waste reductions) and strive for paperless environments, as well as recycling and incentivizing energy and atmosphere improvements. Teleperformance encourages its sites to continuously improve their impact on their local habitats.
Click here for Teleperformance's Environmental Policy.
A key focus is to track and minimize our overall carbon footprint per employee on a worldwide basis by reducing energy consumption, paper use and solid waste generation, air travel, and water use.
Teleperformance also invests in indoor environmental quality refinements, alternative transportation, and employee education and involvement to extend green efforts to their homes and neighborhoods in addition to the workplace.
In 2019, our total measured carbon emissions were 211,867 tons, with a carbon footprint per employee (CFE) of 0.682.
carbon footprint per employee - a decrease of -4.21% yoy
consumption reduction in 2019 - a decrease of -12.2% yoy
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