Teleperformance was recognized in the Customer Experience Management (CXM) – Service Provider Landscape with Services PEAK Matrix® Assessment 2020 by Everest Group.
We are honored to receive such unique and important recognition, not only as a Leader but also as a start performer among our industry, especially during these difficult times.
Teleperformance is named Company of the Year in the Contact Center Outsourcing Services Industry in Latin America by Frost & Sullivan. The award truly recognizes Teleperformance in Latin America's global best practices and knowledge in key areas that focus on digital technology, as well as Teleperformance's experience in the market through years of interacting with customers.
Teleperformance was highly commended by the European Contact Centre and Customer Service Awards (ECCCSA) in its Best Use of AI and Associated Technologies category for successfully deploying artificial intelligence (AI) into its service operation, improving customer interactions, employee productivity, analytics, insight, and planning. Teleperformance’s overall strategy for AI and how this is evolving is testament to its future readiness.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.